Your satisfaction and sense of privacy is a priority for us, so we take several steps to ensure your safety and to give you a pleasurable shopping experience with us.
At BRD Gun Works LLC, we pride ourselves on satisfying you in every way we can. That is why close attention is paid to the way we handle your personal information. When you provide us your name, e-mail, phone number, address, credit card number, or bank account number, you can be assured it will not be shared with anyone that doesn’t need it to process your order. We do reserve the right to permit official use of your information in the result of a subpoena or a legitimate legal issue.
Credit Card Numbers
Your credit card transaction is conducted through a secure server. Your credit card number is stored only long enough for a charge to be made to it. Once the charge is completed, the number is removed from our server to guarantee your safety and privacy.
E-mail Addresses
We understand the annoyance of receiving junk e-mail so we want you to know that your e-mail will never be given out or sold to any outside party, even ones that you might be interested in. This ensures that when you give your e-mail address to us for ordering or account purposes, you will not receive any other e-mail resulting from that action. Our regular e-mails are limited to order confirmations, customer questions, and possibly an optional newsletter.
Personal Information
We never give out your e-mail address, as described above, and the same applies for your personal information. Any names or addresses provided will only be used by you the customer, and by us – BRD Gun Works LLC – for ordering or shipping purposes. BRD Gun Works LLC complies with all applicable federal, state and local laws governing the sale, transfer and ownership of firearms.
BRD Gun Works LLC is NOT a retail shop, but is a custom shop that specializes in the AR platform and does work by appointment only. If you would like to stop by and talk about a project, pick up parts, etc. please call first.
The individual that brings a firearm in for service must also be the person whom picks it up. Otherwise a 4473 will need to be completed and all applicable state and federal laws will apply to the transaction. I.E. the requirement of a valid permit to carry or acquire if applicable, age restrictions, etc.
All orders within Iowa must be assessed A 7% state sales tax. The exception to this is the transfer fee for firearms.
If you are not a legal resident of Iowa you cannot pick up a firearm from BRD Gun Works LLC. You must have the gun transferred to a dealer in your state.
When purchasing a custom AR order from BRD Gun Works LLC, a minimum deposit of 50% of the total quoted price for the project is required to start the build. This is a non-refundable deposit. For complete details please reference the Custom Order Purchase Agreement in the Info Section.
We take pride in the products we build, services that are provided, and the manufacturers’ parts we’ve chosen to use in our products. While BRD Gun Works LLC is in business we will guarantee your product for life.
All BRD Gun Works LLC products are warranted against defects in material and workmanship for the life of the original retail purchaser.
The lifetime warranty covers any manufacturing defects that may render the product unsafe, inoperable, out of spec, to include cosmetic defects from the factory. Cosmetic defects are only covered for the first 10 days from the original shipping date from BRD Gun Works LLC. It is your responsibility to thoroughly inspect your order from BRD Gun Works LLC and let us know immediately if there is an issue.
Defective items will be repaired, replaced or refunded at our discretion. Damage caused by neglect, abuse, misuse, alteration of the product, reloaded, or other non-standard ammunition is not covered by this limited warranty. Any BRD Gun Works LLC item damaged during an official law enforcement operation will be repaired or replaced, regardless of the circumstances.
Customer is responsible for shipping charges back to BRD Gun Works LLC.
Shipping Charges are determined by order size & weight.
Orders will be shipped USPS Priority Mail or UPS Ground.
Firearms will be shipped either UPS or FedEx.
If you require expedited shipping, the shipping fees will be greater.
Due to order volume, attention to the detail and the quality of your order, BRD Gun Works LLC endeavors to manufacture and ship all Rifle and Upper orders within 20 to 30 days. Most parts orders ship within 5 to 10 days. For custom orders, this may be extended. It has long been our policy to “triage” our orders. Law Enforcement Contracts and Individual Officer Purchases are built and/or pulled to be shipped in an expedited manner. Please contact us to discuss expedited orders. To our fellow civilians, we value your business and support. Please contact us with any special concerns or requests.
HAWAII OR ALASKA ORDERS
Shipping charges to Alaska and Hawaii may be higher than our standard charges.
BRD Gun Works LLC RESTRICTED STATE SALES POLICIES
California – We do not ship to California.
Connecticut – No Semi-Auto Rifles.
Hawaii – No Pistol Mags over 10rds.
Illinois – No Ammo without a FFL or FOID.
Maryland – Guns must meet Maryland requirements are requite an extra fee. Massachusetts – No Handguns. No Hi Capacity Mags. No Defense/mag Fed Shotguns. No Semi-Auto Rifles. No Ammo.
New Jersey – No Hi-Cap Mags over 15rds without a FFL.
New York State Firearms legal to upper NY STATE. No Shipping to NYC, Bronx, Kings, Nassau, New York, Queens, Richmond
Washington DC – No Hi-Cap Mags. No Ammo.
Washington State – No SBRs
Returns are ONLY accepted for merchandise found defective immediately upon receipt. BRD Gun Works LLC will provide YOUR CHOICE of a replacement item (pending availability) or full refund AND pay the RETURN shipping cost on all firearms and accessories found defective upon receipt.
Refunds on non-defective items can ONLY be returned if they were purchased directly from the Official BRD Gun Works LLC Webstore, and must be returned in unused condition and in the original packaging with all parts and accessories. A 15% restocking fee will be assessed on all non-defective returned items.
ALL RETURNS MUST SHIP TO:
BRD Gun Works LLC
401 E 14th Place
Indianola, IA, 50125
ATTN: SHIPPING RETURN
All orders and requested cancellations are subject to a 15% NON-REFUNDABLE Service Fee. BRD Gun Works LLC takes no satisfaction in charging this Service Fee, but due to costs that we incur when processing an order and cancelling your order, there are NO EXCEPTIONS to this policy.
RESPONSIBILITY
Firearms are dangerous. By purchasing through this system you agree to follow all manufacturer safety instructions and to only use the firearms in a safe manner in an approved area for a legal purpose.
- YOU are assuming all responsibility for the legality of a specific item when you purchase it.
- YOU are responsible for checking all local laws before ordering or using an item from BRD Gun Works LLC or any manufacturer whose product is sold here.
- YOU are responsible for complying with all firearms laws in your area.
- YOU are responsible for payment for all orders placed through this online system. If you are not sure if you want something – do not order it.
- No part of the BRD Gun Works LLC Webstore is intended for visitors under 13 years of age. For our future customers under the age of 13, we suggest you visit the NRA Youth Programs at www.nrahq.org/youth – For more information about the Children’s Online Privacy Protection Act, please visit www.coppa.org
- YOU must be of legal age to own any items you order.
- YOU must be at least 18 years of age to purchase ANY item from BRD Gun Works LLC. BRD Gun Works LLC may request a copy of your state identification before shipping your order.
- YOU must provide a valid contact phone number with any order placed.
If you have any questions whatsoever, it is YOUR RESPONSIBILITY TO E-MAIL US AND ASK BEFORE ORDERING! E-Mail: jarrod@brdgunworks.com